| Need help? You've come to the right place! |
Our Customer Care team provides fast, detailed responses to your questions 24 hours a day! Responses are guaranteed within 36 hours, however in most cases you will receive your answer within 12 hours. Of course, sometimes you just want to get in contact with a real person, right away. We understand. Simply fill out the form below to send an email directly to SUTRA's Customer Care team. |
Our call center is open 7 days a week, from 7am to 5pm Pacific Standard Time (PST)
- HQ : (+603) 4026 6600
- KLCC : (+603) 2382 7575
The SUTRA Difference
With SUTRA you always get a great deal, guaranteed low prices and unmatched flexibility. Did you also know that when you book with SUTRA you can:
- Change your travel dates free of charge, as long as you notify us 72 hours ahead of your scheduled departure. (In some cases a fee may be levied by the individual supplier / operator, but never by SUTRA.)
- Cancel your activity without paying a SUTRA penalty, simply by notifying us at least 7 days ahead of your scheduled departure. (In some cases a fee may be levied by the individual supplier / operator, but never by SUTRA.)
- Earn frequent-flyer miles on all qualified bookings
